Ordering, delivery & payment
Everything you need to know before you order: how long it takes, what it costs, how to pay and how it gets to you.
Turnaround
Usually 2–3 working days after you approve the proof. Same-day on many digital jobs.
Prices include VAT
Every job is quoted to your exact spec, and our quotes include VAT.
Delivery or collection
UK-wide delivery, quoted with your job. Or collect from Edmonton N18.
Easy payment
Card, bank transfer or cash. Invoice and credit accounts for businesses.
How to order
- Choose a product and your options, or just tell us what it’s for.
- Send your request with the quote form, by phone, WhatsApp or email. We reply with a price, usually the same working day.
- Send your artwork, or ask our designers to create it.
- Approve your proof. Nothing is printed until you do.
- We print and finish it in-house, then you collect it or we deliver.
How to prepare artwork for print · Same-day printing · Large orders & accounts
Questions
How long does printing take?
Standard print such as business cards, flyers, leaflets and menus is usually ready 2–3 working days after you approve the proof. Many digital jobs can be done the same day if the artwork is ready: call us early to check. Signs, packaging and large orders are scheduled with you when we quote.
Do your prices include VAT?
Yes. Every quote we send includes VAT.
How can I pay?
By card in person or over the phone, by bank transfer or in cash. Businesses can ask about paying on invoice or opening a credit account.
Do you deliver?
Yes, anywhere in the UK. Delivery is quoted with your job. You can also collect from Unit B3, Eley Estate, 30 Nobel Rd, London N18 3BH, Monday to Friday 9am to 6pm.
What artwork do you need?
A print-ready PDF is best: CMYK colour, 300dpi images and 3mm bleed. AI, EPS, PSD, JPG and PNG files are also fine. We check every file before printing.
Will I see a proof?
Always. We send a proof and nothing is printed until you approve it.
Can you design it for me?
Yes. Our in-house designers can create artwork from scratch, update an old file or work from a sketch.
Do you keep my files for reorders?
Yes. We keep your files on record, so reordering is quick.
Ready to print?
Tell us what you need. We'll come back with a price, usually the same working day.
- Phone
- 020 8807 6262
- info@matbaa.co.uk
- Visit
- Unit B3, Eley Estate, 30 Nobel Rd,
London N18 3BH - Open
- Monday to Friday, 9am to 6pm
Printed in-house in Edmonton